Shipping and Processing
Q: How long will it take to receive my order?
A: Orders are processed within 5-10 business days.
Q: Can I track my order?
A: Yes! You will be informed via e-mail.
Q: Do you ship internationally?
A: Yes! I ship worldwide.
Please note that international shipping may take longer. The delivery costs are already included in the price.
Please note customs fees and taxes may apply to international orders. Any fees are the buyers responsibility to pay.Returns or Damaged Items
Q: What is your return policy?
All sales are final. I do not accept returns, cancellations, or exchanges.
Ordering and Custom Requests
Q: Can I request a custom print size?
A: Yes! I would be happy to print a custom size of any prints available in
store. Please email ellirat@gmx.at for inquiries.
Q: Can I purchase an artwork as a gift?
A: Absolutely! Just include the recipient’s shipping information at checkout.
Care and Display
Q: How should I display my print?
A: Fine Art Paper Prints look best framed under glass or displayed with a protective mat. Avoid
prolonged direct sunlight to prevent fading.
